If you have any questions about your order, shipping, or our products, we’re here to help.
Our support team is committed to providing clear and timely assistance.

Contact Information

• 📧 Email: support@maglabx.com
• 📍 Business Address: WHALEMO BRANCHORA LLC, 5830 E 2nd St, Ste 7000, Casper, WY 82609, USA

 

Support Hours

Monday – Friday
9:00 AM – 6:00 PM (UTC)

We aim to respond to all inquiries within 24–48 business hours.

How We Can Help

• Order status and tracking
• Shipping and delivery questions
• Returns and refunds
• Product information and usage

For faster assistance, please include your order number in your message if applicable.

Our Commitment

At Penzio, we believe customer support should be simple, honest, and helpful.
Every message is reviewed by our team, and we do our best to resolve issues clearly and efficiently.